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Returns

Returns Policy

You may return most
new, unopened items withe their manufacturer tags within 30 days of delivery for a full refund.  Please contact us before sending a return so that we can issue a Return Authorization number.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (which can be as quick as 10 business days but typically takes a billing cycle).

Shipping fees are not refundable unless we made an error in the shipment.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.



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